Download or activation
Include the Paddle transaction ID, purchase email, plugin version, and the site URL. Never send the activation key itself.
Support
Get unstuck with a useful answer.
Tell us what you expected, what happened, and where in the customer flow it happened. We’ll help you protect the site while we investigate.
Audit or AI result
Include the finding or draft ID, feature type, and the non-secret diagnostic code shown by the plugin.
Update or rollback
Include the current plugin version and what the updater or rollback reported. Keep the site content unchanged while we review.
Fastest path
Use the customer workflow first.
Install Free, activate Pro if entitled, finish the Setup Wizard, run an audit, and capture the exact step that needs help.
Follow the full guide →Check the docs
Installation, activation, audit, automation, and updates.
Capture context
Site URL, versions, step, and non-secret diagnostic code.
Email support
Please do not send: WordPress or database passwords, payment-card information, private keys, provider credentials, or raw activation keys.
Service boundaries
Barnd helps improve the SEO work you control. It does not guarantee rankings, traffic, indexing, or AI citations. Support can help diagnose the product workflow; it cannot promise search-engine outcomes.